Customer Service and Support

The Windtec® Advantage: Complete customer-specific development of high quality and highly efficient wind turbines from an experienced and independent company.
 

Remote Support When You Need it Most

AMSC Windtec's knowledgeable technical support team is available 24 hours a day via phone, email and Skype, making sure you get the support that you need as soon as possible. Our technology allows us to remotely access your wind turbines in real time, allowing us to troubleshoot and solve a problems, or install important software updates.

The AMSC Windtec Difference

Windtec is with you from the beginning:

• All designs, including calculations and documentation, come with a full set of documents for purchasing, quality assurance, assembly operation and maintenance.
• Reference turbines are used to simulate results with live measurements, ensuring all of your requirements are met.
• When the wind turbine is fully certified, Windtec offers global service and support for assembling, factory test, on-site commissioning and performance optimization.
• Windtec will help you to prepare your factory layout, supply chain, and procurement procedures for a faster, easier and cost effective project
• Experienced engineers are there to perform key electrical tests and calculations. 
• Training and education sessions led by Windtec's knowledgeable service department ensure that all of your employees understand how to support your initiative.
• Communication between Windtec employees is key, allowing us to give you the best service possible.
• Remote support is available 24 hours a day so you are never alone.

Contact us

For more information about AMSC Windtec product solutions for wind energy, contact us at windtecsales@amsc.com

Literature

• » Windtec Build Your Own Turbine Brochure
• » Optimizing Reactive Compensation Wind White Paper
  
• » SeaTitan™ Data Sheet
  

Related Links

Other AMSC products for wind energy

• » D-VAR® Systems
• » PowerModule™ Power Converters